THE QUEUE WAS THE POLICY
Sixty percent of shipments went to physical inspection, selected by decades-old heuristics. Port dwell time was strangling the country's trade corridors, and the paper lineage behind each declaration made every dispute a matter of weeks. The authority did not lack officers — it lacked a defensible way to point them.
RISK SCORING UNDER FULL AUDIT CONSTRAINTS
Document understanding and risk models were built to the standard a court would demand, not a benchmark: every score reproducible from versioned inputs, every threshold set in policy, every decision appealable to a human officer. Machines carry the queue; officers keep authority over every hold.
INSPECTION REFOCUSED ON THE RISKY 4%
Median clearance fell from six days to 41 minutes. Fraud detection rose 2.3× at an equal inspection rate, with physical checks concentrated on the highest-risk 4% of shipments. The framework was adopted as the national standard for algorithmic decisions in customs in 2025.